Terms & Conditions

If you are a current or future resident of The Cavendish for the 2026/27 academic year and you refer a friend who books a room for 2026/27, you will receive £250 cashback.

2.1 Referrer eligibility

To qualify as a Referrer, you must:

• Hold a confirmed tenancy at The Cavendish for the 2025/26 or 2026/27 academic year.
• Have completed all booking steps, including payment of the advance rent.
• Have checked in for the applicable academic year or have a future The Cavendish booking in place.
• Ensure the student you refer enters your full name in the referral section during their booking.

2.3 General eligibility conditions

The Referrer must:

• Be eligible to live at The Cavendish.
• Have no rent or other arrears up to the April 2027 instalment date.
• Have met all conditions of their booking and tenancy agreements.

Referee’s are not eligible to receive cashback. Cashback applies for referrer only.

3.1 Reward amount

• The Referrer receives £250 cashback.
• The Referee receives no cashback.

3.2 How the Reward is applied

• The cashback will be placed on the resident’s Host account and deducted from their April 2027 rent instalment.
• If the resident has already paid their rent in full, the cashback will be refunded to their nominated UK bank account.
• Cashback is issued only to the named tenant; it is non-transferable.

3.3 When payment is made

• The Cashback will be placed on the student’s Host account and deducted from their April 2027 instalment date. For students who have paid in full, this will be placed on the student’s Host account and refunded.

4.1 If either party cancels their booking or terminates their contract before the tenancy start date, the entitlement to cashback is lost.

4.2 If a resident transfers their booking to another student before the first instalment date, neither the original student nor the replacement is eligible for cashback.

4.3 Cashback cannot be used in conjunction with any other promotion, discount, or incentive, unless explicitly stated.

4.4 Bookings made via external agents or referral partners are not eligible for this Offer.

4.5 Students who cancel and rebook in an attempt to qualify for the Offer will not be eligible.

4.6 Cashback applies only to bookings at The Cavendish and cannot be transferred across Host properties.

4.7 Host reserves the right to request reasonable proof of eligibility.

This Offer is intended for genuine referrals only.
Host reserves the right to withdraw the Offer from anyone found to be abusing or attempting to manipulate the promotion

This Offer applies to bookings for a limited time only and may be amended or withdrawn at any time.

Bookings made outside the eligibility period will not qualify.

If you miss out on being offered a place at your chosen university or higher education institution, don’t worry!
Just send us confirmation from UCAS or your chosen institution within 48 hours of your results being published and we’ll take care of the rest.

1. Proof of Results: Please email us your proof (in English) of declined or deferred admission to the relevant site email address within the required timeframe. This can be a rejection letter from the university or a UCAS confirmation.
2. Voluntary Withdrawal: If you decide to withdraw from your course or university on your own, the usual cancellation policy will apply.
3. Course Cancellation: If your course is no longer running, reach out to us. Depending on the details, we may be able to release you from your contract or help you relocate to another Host accommodation near an alternative course, if applicable.
4. University Decisions: If your offer is withdrawn by the university due to disciplinary or personal reasons, you’ll remain responsible for any contractual charges, and the usual cancellation policy will apply.
5. Late Enrolment or Exam Re-sits: If you miss your enrolment date or need to re-sit exams due to circumstances beyond your control, we may be able to release you from your contract. Here’s what to keep in mind:
   • Each case will be reviewed by Host, and in some cases, the decision may rest with the landlord.
   • If you haven’t collected your keys, you’ll still be responsible for rent from the tenancy start date until an agreed release or cancellation date.
   • If you’ve already moved in, you’ll be liable for rent from the tenancy start date until an agreed release or cancellation date.
   • Final decisions rest with the landlord, and while we’ll do our best to provide them with the necessary information on your behalf, they’re not required to approve a release or relocation request if your place at university is cancelled.
6. Refund Process: Once we verify your documentation and confirm it meets the terms, we’ll cancel your agreement and refund any rent owed to you, assuming all timings were followed.

We can only accept a cancellation under these terms up and until 7 days before your tenancy start date at the latest, and if we receive the required evidence within 48 hours of it being published. If you’re unable to provide the required evidence on time, the standard cancellation terms will apply.