Terms & Conditions
These are the terms and conditions for The Mews.
Offers T&Cs
Get up to £2,100 in vouchers for 2026/27! When using code GB2026
Book your room at The Mews as a group for 2026/27 and get up to £2,100 in vouchers.
Examples:
4 students booking together will be eligible for an £1,000 voucher (£250 voucher each)
5 students will be eligible for a £1,500 voucher (£300 voucher each)
6 students will be eligible for a £2,100 voucher (£350 voucher each)
Book before 31st July 2026 and enter code GB2026 when booking.
Applies only to students signing a legally binding 51-week contract (as applicable)
New residents only; full terms apply.
Terms:
- Available to new students booking accommodation at The Mews for the 2026/27 academic year.
- Applies only to students signing a legally binding 51-week contract (as applicable)
- Minimum group of 4 students booking to be eligible for the £250 voucher per person.
- Minimum group of 5 students booking to be eligible for the £300 voucher per person.
- Maximum group of 6 students booking to be eligible for the £350 voucher per person.
- Bookings must be made directly with Host via the The Mews booking page, through agents or third-party websites.
- Offer valid for new bookings made before 31st July 2026.
- voucher value:
- £1,000 for 4 students, £1,500 for 5 students, £2,100 for 6 students – distributed to each student included in the group booking, £250, £300 or £350 voucher per student
- To qualify, the resident must enter the offer code GB2026 in the “Got a discount code?” box during online booking.
- The vouchers on offer will be a vex gift card Multi-Brand Gift Cards for Business | VEX Gift Card
- If the Offer Code is not entered at time of booking, Host reserves the right to not honour this promotion.
- No cash alternatives, rent credits, or substitutions will be offered.
- The voucher will be distributed to the group of students who have booked throughout their 2026/27 tenancy.
- The vouchers are non-transferable and applies only to the student named on the tenancy agreement.
- If a booking is cancelled, transferred, or terminated before the tenancy start date, eligibility is lost.
- The offer cannot be used in conjunction with other promotions or discounts, unless explicitly stated.
- This offer applies only to The Mews and cannot be transferred to another Host location.
- Host reserves the right to withdraw or amend this offer at any time without notice.
- Bookings made prior to any withdrawal or amendment will still qualify under the terms valid at the time of booking.
- The voucher is non-transferable and applies only to the student named on the legally binding tenancy agreement.
- These terms are governed by the laws of England and Wales.
For more information, contact The Mews on +44 (0)1865 807 359 or email oxford@host-students.com
Get a £300 voucher for 26/27! When using code: NB300
Book your room at The Mews for 2026/27 and get a £300 voucher.
Book before 31st July 2026 and enter code NB300 when booking.
New residents only; full terms apply.
Terms:
- Available to new students booking accommodation at The Mews for the 2026/27 academic year.
- Applies only to students signing a legally binding 51-week contract (as applicable)
- Bookings must be made directly with Host via the The Mews booking page, not through agents or third-party websites.
- Offer valid for new bookings made before 30th June 2026.
- Voucher value:
- £300
- To qualify, the resident must enter the offer code NB300 in the “Got a discount code?” box during online booking.
- If the Offer Code is not entered at time of booking, Host reserves the right to not honour this promotion.
- The vouchers on offer will be a vex gift card Multi-Brand Gift Cards for Business | VEX Gift Card
- The voucher will be distributed to the student who has booked throughout their 2026/27 tenancy.
- Students must not be in rent or other arrears at the time the cashback is due.
- The voucher is non-transferable and applies only to the student named on the tenancy agreement.
- If a booking is cancelled, transferred, or terminated before the tenancy start date, eligibility is lost.
- The offer cannot be used in conjunction with other promotions or discounts, unless explicitly stated.
- This offer applies only to The Mews and cannot be transferred to another Host location.
- Host reserves the right to withdraw or amend this offer at any time without notice.
- Bookings made prior to any withdrawal or amendment will still qualify under the terms valid at the time of booking.
- These terms are governed by the laws of England and Wales.
For more information, contact The Mews on +44 (0)1865 807 359 or email oxford@host-students.com
Early check in available!
Book your room at The Mews or The Hub for 2026/27 and check in one month early, free of charge!
We’re pleased to offer you up to one month early check in when you book a 51 week tenancy at The Hub or The Mews for 2026/27! Subject to availability. Speak to the Property Team for availability, and to secure your early check in!
Full terms apply.
Terms:
- Available to new students booking accommodation at The Hub or The Mews for the 2026/27 academic year.
- Applies only to students signing a legally binding 51-week tenancy agreement (as applicable).
- Bookings must be made directly with Host via The Hub or The Mews booking page, not through agents or third-party websites.
- The free early check in applies from 7th August 2026.
- The offer applies only to bookings made during the advertised promotional period.
- To be eligible for early move-in on 7th August 2026, students must have paid all amounts due prior to arrival.
- This includes the Advanced Rent and either:
- The full remaining balance, or
- The first instalment (where paying by instalments), in line with the tenancy agreement.
- Students must not be in rent arrears or breach of contract at any time during the free stay period.
- The free early check in is non-transferable and applies only to the student named on the tenancy agreement.
- If a booking is cancelled, transferred, or terminated before the tenancy start date, eligibility for the early check in may be lost.
- If a resident arranges a tenancy takeover prior to the contract start date, neither the original nor replacement tenant will be eligible for the early check in.
- The early check in applies only to the booked room type and cannot be exchanged for cash or alternative accommodation.
- This offer cannot be used in conjunction with other promotions unless otherwise specified.
- Students must contact The Hub or The Mews onsite team to arrange a suitable move-in date and time prior to arrival.
- A minimum of 5 working days’ notice is required.
- Early arrival without confirmation from the onsite team may result in access being denied.
- This offer applies only to The Hub and The Mews and cannot be transferred to another Host location.
- Host reserves the right to withdraw or amend this offer at any time without notice.
- Bookings made prior to any withdrawal or amendment will remain valid under the terms applicable at the time of booking.
- These terms are governed by the laws of England and Wales.
For more information, contact:
The Hub on +44 (0)20 3770 9120 or thehub@host-students.com.
The Mews on +44 (0)1865 807 359 or oxford@host-students.com
No Place. No Pay.
We understand that plans can change, and sometimes things don’t go as expected. Here’s what you need to know about our No Place, No Pay policy.
This offer is for prospective first-year undergraduate or postgraduate students applying to study in the UK for the 2026/27 academic year. This applies to full-term, part-term, and semester-let accommodations.
If you miss out on being offered a place at your chosen university or higher education institution, don’t worry!
Just send us confirmation from UCAS or your chosen institution within 48 hours of your results being published and we’ll take care of the rest.
- Proof of Results: Please email us your proof (in English) of declined or deferred admission to the relevant site email address within the required timeframe. This can be a rejection letter from the university or a UCAS confirmation.
- Voluntary Withdrawal: If you decide to withdraw from your course or university on your own, the usual cancellation policy will apply.
- Course Cancellation: If your course is no longer running, reach out to us. Depending on the details, we may be able to release you from your contract or help you relocate to another Host accommodation near an alternative course, if applicable.
- University Decisions: If your offer is withdrawn by the university due to disciplinary or personal reasons, you’ll remain responsible for any contractual charges, and the usual cancellation policy will apply.
- Late Enrolment or Exam Re-sits: If you miss your enrolment date or need to re-sit exams due to circumstances beyond your control, we may be able to release you from your contract. Here’s what to keep in mind:
- Each case will be reviewed by Host, and in some cases, the decision may rest with the landlord.
- If you haven’t collected your keys, you’ll still be responsible for rent from the tenancy start date until an agreed release or cancellation date.
- If you’ve already moved in, you’ll be liable for rent from the tenancy start date until an agreed release or cancellation date.
- Final decisions rest with the landlord, and while we’ll do our best to provide them with the necessary information on your behalf, they’re not required to approve a release or relocation request if your place at university is cancelled.
- Refund Process: Once we verify your documentation and confirm it meets the terms, we’ll cancel your agreement and refund any rent owed to you, assuming all timings were followed.
We can only accept a cancellation under these terms up and until 7 days before your tenancy start date at the latest, and if we receive the required evidence within 48 hours of it being published. If you’re unable to provide the required evidence on time, the standard cancellation terms will apply.
These terms are current as of 11th November 2025, but please remember, we may need to update or adjust them if needed. If we make changes, we’ll let you know via our website.
No Visa, No Pay
We’re here to support international students as you plan your studies in the UK for the 2026/27 academic year. If your visa plans don’t go as expected, here’s everything you need to know about our No Visa, No Pay policy, which applies to full-term, part-term, and semester-let accommodation.
What Happens if Your Visa Isn’t Approved?
If your visa application isn’t approved, we’re here to help. Simply send us proof of the visa refusal as soon as you can (within 48 hours of finding out, and no later than 7 days before your tenancy start date). Here’s how it works:
- Proof of Visa Rejection: Please email us written confirmation (in English) of your visa rejection to admission to the relevant site email address within the required timeframe. We’ll only accept official written confirmation of the visa decision.
- Missed Deadlines: If the required proof isn’t provided by the deadlines, we’ll apply the usual cancellation terms, and you’ll remain responsible for any rent charges.
- Refund Process: Once we receive and verify the visa rejection proof within the specified timeframe, we’ll cancel your booking and refund any rent payments in full within 28 working days.
- Pending Visa Applications: If your visa status is still pending within 7 days of your tenancy start date, let us know. We’ll do our best to hold your room, though this will depend on availability and our team’s discretion.
- Responsibility: You’ll need to keep track of your visa status and keep us informed throughout the process to avoid any misunderstandings or unexpected charges.
- Voluntary Visa Cancellation: If you choose to cancel your visa on your own, the usual cancellation policy will apply.
- Visa Termination Due to Conduct: If your visa is terminated due to conduct or legal issues, you’ll remain responsible for any contractual charges, and the usual cancellation policy will apply.
- Visa Cancellations During Your Stay: If your visa is cancelled or terminated after you’ve moved in, you must notify us within 48 hours. Here’s what to keep in mind:
- Each case will be reviewed by Host, and in some cases, the decision may rest with the landlord.
- If you haven’t collected your keys, you’ll still be responsible for rent from the tenancy start date until an agreed release or cancellation date.
- If you’ve already moved in, you’ll be liable for rent from the tenancy start date until an agreed release or cancellation date.
- Final decisions rest with the landlord, and while we’ll do our best to provide them with the necessary information on your behalf, they’re not required to approve a release request solely due to visa issues.
Important Note
We can only accept a cancellation under these terms up and until 7 days before your tenancy start date and if we receive the required evidence within 48 hours of it being published. If you’re unable to provide the required evidence on time, the standard cancellation terms will apply.
These terms are current as of 11th November 2025, but please remember, we may need to update or adjust them if needed. If we make changes, we’ll let you know via our website.