News flash! Host Shortlisted for Three Prestigious GSL (Global Student Living) Awards 2025 and Retains Platinum Operator Certification
Host Shortlisted for Three Prestigious GSL (Global Student Living) Awards 2025 and Retains Platinum Operator Certification
Host achieves best ever results in the GSL Index
We’re celebrating after being shortlisted for three categories at the prestigious GSL Awards 2025 — and achieving our best-ever results in the GSL Index Survey.
Host recorded exceptional performance in this year’s GSL Index Survey, including:
- Earning Platinum Certified Operator status for the second consecutive year — recognising consistent delivery of excellent student experiences.
- An overall Net Promoter Score (NPS) of +41 — the highest ever achieved by Host — compared with a large operator benchmark of +20. This marks a remarkable +21 point increase in just two years.
- A highest individual property NPS of +83 — reflecting the outstanding experience provided at local level.
- 88% satisfaction rating (with 53% of residents rating their accommodation as ‘very good’) — significantly above the national average.
These results led to Host being shortlisted in 3 categories for the GSL Awards:
- Best Private Housing
- Best Customer Service
- Best Value for Money
The GSL Awards are the only industry accolades based entirely on verified feedback from students — making this recognition especially meaningful.
Sam Hollex, Director of Operations at Host, said:
“We’re proud to once again be shortlisted for the Global Student Living Awards — an achievement that matters so much to us at Host because it comes directly from the students who live with us. Being consistently recognised year after year is a reflection of the hard work, care, effort and attention our teams bring every day, creating places where students feel supported, included and truly at home. Thank you to every member of the Host team across the UK.”
Host operates student accommodation in cities across the UK providing value-for-money, high-quality, well-managed living environments where students can thrive both academically and socially. For more information, visit: www.host-students.com
The winners of the GSL Awards 2025 will be announced in London on 16 October 2025.
About GSL
The GSL Awards [https://gslglobal.com/awards/] are based exclusively on direct feedback from tens of thousands of students across 200 universities and colleges every year. With no written nominations and no ‘expert’ judges, the Global Student Living Awards are uniquely credible and highly prized.
Data for the awards are collected through the GSL Index [https://gslglobal.com/index/]. Registration for universities and student accommodation providers to participate in the next wave of the GSL Index, is now open.
#HostEnvironmentalPledge.
Getting serious about the environment we live in.
To become more ‘environmentally friendly’, Host is launching the #HostEnvironmentalPledge campaign to encourage responsible behaviour and drive sustainability across our sites throughout the UK and Ireland.
It’s a simple campaign! For every percent we reduce our overall utilities (electric, water and gas) consumption by we donate to one of our nominated charities.
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