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Quality has always been at the heart of our business
We are delighted to share with you some important news regarding the introduction of ISO standards into our business.
ISO is an organisation responsible for the publication of all international standards.
We have now successfully achieved external certification with Exova BM TRADA, an international certification body accredited by UKAS (United Kingdom Accreditation Service), which in turn is a government recognised independent accreditation and certification body.
Accreditation will demonstrate to our customers that the quality of our service is of a consistently high standard. It also allows us to add the highly regarded UKAS symbol to all our documentation bringing both national and international recognition to our business.
We have decided to adopt ISO in order for us to stay competitive.
It will allow us to:
- Acknowledge the increasingly complex environments in which we operate
- Provide a more accurate assessment of the needs of our employees, customers and other stakeholders
- Improve quality across our organisation and increase our customer satisfaction rate
Quality has always been at the heart of our business (as evidenced by being shortlisted for the 2017 National Private Hall Provider in the National Student Housing Awards), and this has a direct bearing on customer satisfaction, improves efficiency and allows us to provide excellent products and services. It has always been a building block to our success.
Managing our impact on the environment is also a key business driver. Complying with regulations, reducing waste and defects and protecting the world’s resources for future generations is now a key priority.
Health & Safety (H&S) is also an important factor in looking after our employees, students, suppliers and contractors.
What are the benefits of ISO?
- To build on quality, environmental awareness and H&S
Our New Management Systems will be integrated and aligned with our business strategies which in turn will improve performance and drive real value.
- To focus on risk and opportunity management and help to identify and manage risk more effectively resulting in opportunities that contribute to bottom line improvements.
- To improve environmental performance
This new holistic approach will help to identify further performance savings resources and costs.
- To provide leadership
Continued involvement by our leadership team will ensure that all staff will be motivated towards the organisation’s goals and objectives.
To find out more about the introduction of ISO standards in our business please contact us on firstname.lastname@example.org.
Getting serious about the environment we live in.
To become more ‘environmentally friendly’, Host is launching the #HostEnvironmentalPledge campaign to encourage responsible behaviour and drive sustainability across our sites throughout the UK and Ireland.
It’s a simple campaign! For every percent we reduce our overall utilities (electric, water and gas) consumption by we donate to one of our nominated charities.Show me all news
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